Wise Tuition matches students with suitable tutors and uses TutorCruncher to help manage lesson records, scheduling and payment administration.

Yes. Availability depends on the subject, tutor and location, and will be confirmed during the enquiry process.

Wise Tuition aims to support a range of levels including entrance exams, Common Entrance, GCSE, A-Level and confidence-building support where suitable tutors are available.

Tutors are matched based on subject knowledge, level, availability and general fit for the student.

Wise Tuition uses TutorCruncher with Stripe for lesson payment and related administration. The practical payment method for each family will be explained before tuition begins.

The Wise Tuition model is to run payments through TutorCruncher rather than informal block prepayments. The live invoice workflow used for your booking will be confirmed when tuition is set up.

The Wise Tuition Cancellation Policy explains the cancellation and rescheduling rules, including how same-day cancellations are treated.

Yes, if needed and where possible. WiseTuition may also propose a tutor change if this becomes necessary for scheduling, suitability or business continuity reasons.

Wise Tuition expects tutors to complete appropriate onboarding and safeguarding checks, including an appropriate DBS check where applicable.

No. Wise Tuition aims to provide thoughtful, well-matched support, but no tutoring service can guarantee a particular grade, school offer or exam outcome.

Where the student is a minor, parents or guardians should remain appropriately involved in key scheduling and practical communication.

Not without Wise Tuition written permission where the tutor was introduced through WiseTuition. This helps protect the agency arrangement and ensures records and safeguarding expectations remain clear.

Please contact Wise Tuition as soon as possible so the issue can be reviewed fairly and promptly.